If the UDP 9000 and TCP 5004 ports are blocked from your network, video isn't available for the Webex Meetings web app. Serious usability issues abound with almost every part of the service. From the Keychain Access menu, choose Preferences. It seems to be unstable and has connectivity and video-audio call issues. Change the value for Turn off Hard Disk (minutes) to 0, and see if this has any impact. On Google, I'm only on one profile at a time. At this point, the audio broadcast should be restabilshed. When on the Settings pane, select Advanced. Does webex really not support my mac? MacBook - Answered by a verified Mac Support Specialist. Webex keeps crashing on mac 7) to bypass the older version that my company's portal provides.